I prefer to open a ticket instead chatting

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Supporter timezone: Europe/Paris (GMT+02:00)

This topic contains 30 replies, has 2 voices.

Last updated by Yvette 4 years, 12 months ago.

Assisted by: Yvette.

Author	Posts
August 25, 2020 at 3:55 pm #6870487
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+02:00)	Valid point - I´m updating them now.
August 26, 2020 at 9:08 am #6875585
carlos-helderG	Hi. On the other ticket they have asked me to use this ticket online. So let me include the info of the other ticket here: https://wpml.org/forums/topic/show-currencies-based-on-client-location-cache-problem/ Show currencies based on Client Location: Cache problem I've tried the following code (but it doesn't work): add_filter( 'wcml_is_cache_enabled_for_switching_currency', '__return_true' ); After a lot of attempts, I've realise the currency is shown correctly only when I clear the cache (I'm using WP Fastest Cache). I'm using a VPN/Proxy and an incognito windows in Firefox/Chrome for testing. Besides WP Fastest Cache, we also use Cloudflare. Thanks Carlos
August 26, 2020 at 4:50 pm #6879455
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+02:00)	Ok. I need to escalate this issue. Could you advise if you would be able to replciate this issue on a sandbox site or do you think it is necessary to have the site hosted on Cloudflare? E.g. if I provide you a sandbox site, would you be able to reproduce the issue?
August 26, 2020 at 5:01 pm #6879459
carlos-helderG	Ok. I´m won --> haha 2vs1 yet xD Do you think it is necessary to have the site hosted on Cloudflare? --> I've not idea if it's a cache / cloudflare issue or not if I provide you a sandbox site, would you be able to reproduce the issue? --> I can try... Could you install woocommerce and WPML plugins and activate both in the sandbox? Thanks! Carlos
August 26, 2020 at 5:29 pm #6879715
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+02:00)	Thanks. Here you go: Login Data: URL: hidden link user: demo pass: 50AEIxK9NnR%e!F4tb#z!06t
August 27, 2020 at 9:06 am #6883961
carlos-helderG	Client geolocation is working not only in checkout but also in the products page. Video: hidden link Product I show in the video: hidden link Now, I'm going to install the WP Fastest Caché to test it as well.
August 27, 2020 at 9:17 am #6884063
carlos-helderG	So 3vs1: it's a cache problem as I though. When I install WP Fastest Cache, we have the same issue than I described: hidden link So maybe adding a function to functions.php would fix the issue? (I saw something like that with other cases and other caching plugins, but not this one). Any other idea? 🙂 Thanks! Carlos
August 27, 2020 at 5:50 pm #6888455
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+02:00)	Alright - I checked with our 3rd tier support. They ask if you can try one of the recommended caching plugins: https://wpml.org/faq/list-of-top-compatibility-recommendations/ But point out that currently there are known issues with the currency switcher and caching. So, as a next step, please just confirm that with one of the recommended caching plugins (if you are able to access any of them) the issue persists. Then I will escalate. But to set the expectations, this issue will be rolled into the other caching /currency switcher issue currently being worked on. Thanks again for your collaboration which has been more than useful.
August 28, 2020 at 2:37 pm #6895001
carlos-helderG	I've tried WP Super Cache and the same problem occur: _ With the cache plugin enabled, it doesn't work (the trick is to clear cache each time to make it "work": hidden link ) With the cache plugin disabled, it's working: hidden link; In both cases I'm using Cloudflare Is it possible to disable caching only on specific part of the site? Something like...? Disable caching for all class equal to class="disable-cache". Example <span class="disable-cache"> [shortcode to get a product and price] <span> _ If not: any other workaround to make it work on the meantime woocommerce is properly updated? 🙂 Thanks! Carlos
August 31, 2020 at 10:37 am #6905803
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+02:00)	Hello One more thing to try according to this forum ticket: https://wpml.org/forums/topic/problem-with-wpml-multi-currency-and-wp-fastest-cache/page/2/ "...If you exclude the cookie "wp_woocommerce_session" then the problem goes away..."
August 31, 2020 at 10:47 am #6905819
carlos-helderG	So how could I exclude that cookie? 🙂
August 31, 2020 at 4:12 pm #6909025
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+02:00)	Googling this with WP Super Cache I got: hidden link. Specifically: Go to the SuperCache Advanced Settings section -> Types of caching when using cookies and select from the drop-down menu Cache everything excluding specific visitor cookies. Then enter the wp_woocommerce_session in the field Do not serve content from the cache when a cookie is present.
August 31, 2020 at 7:08 pm #6910109
carlos-helderG	Thanks for the idea! WP Fastest Cache: I did what I found here: https://wordpress.org/support/topic/solution-for-cookie-issue-with-wp-fastest-cache/ 1) Go to the settings for the WP Fastest Cache plugin 2) Click on the “Exclude” tab. 3) Click the “Add New Rule” button associated with “Exclude Cookies” 4) Type “ wp_woocommerce_session” in the text box. 5) Click “Save”. Unfortunately, the same problem occurs yet. I've disabled the cache system again in order it works (I keep Cloudflare, so it's not so slow). -- WP Super Cache: I've not been able to find the options described: maybe that's an old post and those options don't exist anymore?
September 1, 2020 at 4:00 pm #6918545
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+02:00)	Alright - could be. That´s all the suggestions I have to offer for the moment. I am not too optimistic about the expediency of any resolution given that there are outstanding issues regarding how currency cookie/caching should work when multicurrency is being used. I only write this to set your expectations. But please do know that I am capturing all the valid notes and setup you have so generously provided.
September 1, 2020 at 4:22 pm #6918681
carlos-helderG	So thanks for your words and communicating expectations. At least it's working with cache disabled (and Cloudflare enabled, so no so slow)