I translated all backend fixed fields in WP Rentals Theme, but for some reason after WPML is install...

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Supporter timezone: Asia/Singapore (GMT+08:00)

Tagged: Bug

This topic contains 40 replies, has 1 voice.

Last updated by Kor 4 hours, 16 minutes ago.

Assisted by: Kor.

Author	Posts
August 13, 2025 at 12:56 am #17315329
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Could you please perform a full backup of the live site so that I could apply the solution for you?
August 14, 2025 at 5:18 pm #17321811
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. The language file looks correct. Could you please change the strings back to the default language? Then, run the options listed below here hidden link 1. Clear the cache in WPML. 2. Remove ghost entries from the translation tables. 3. Fix element_type collation. 4. Fix WPML tables collation. 5. Set language information. 6. Fix terms count. 7. Fix post type assignment for translations. Then, let's monitor this a couple of days to see if the issue comes back.
August 16, 2025 at 10:35 am #17324749
vladimirM-19	Kor, ok sending here as a note, just fixed all the strings and followed the steps you outlined
August 18, 2025 at 3:14 pm #17328409
vladimirM-19	Hi Kor, Unfortunatelly we see it changed, now to Croatian, see image
August 18, 2025 at 5:13 pm #17329059
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I will escalate this to our 2nd Tier Support for further assistance. I will come back to you once I've feedback.
August 26, 2025 at 5:46 pm #17349268
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. Our second-tier support checked, and we still have no clue what's going on there. However, I've reset the strings using the "Reset Section" option here hidden link and the strings are still showing up fine even after a couple of days. Could you check? Also, please install the Activity Log plugin to the site so that we might be able to catch what happens before the strings revert to Croatian, if they do.
August 29, 2025 at 7:25 pm #17358763
vladimirM-19	Hi Kor, done, and you see it already updated to Croatian... :/
September 1, 2025 at 3:05 pm #17363316
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. I've forwarded this to our 2nd Tier Support for a second look. I will come back to you once I've feedback.
September 3, 2025 at 6:25 pm #17372260
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. I have some feedback from our 2nd Tier Support and this is what we've done. The activity log plugin captures few events, none of which look related, so it seems some request (e.g. a front end page visit) is unexpectedly causing this. In the database I can see that the option named wprentals_admin has been updated with the Croatian texts. So I suggest, after resetting the options page again to use the English defaults, we add a custom plugin with some code that will essentially listen for when that option is updated and will record all the relevant info about the request in the debug.log. So, that means making sure debug mode is active in wp-config.php. I've added this file wprentals-admin-option-logger.php into the site's wp-content/mu-plugins/ folder. Please keep an eye on things and let us know if the options switch to Croatian again. We'll then need a copy of the debug.log.
September 9, 2025 at 5:14 pm #17388322
vladimirM-19	Hi Kor, Yes it updated again, you might also notice now its a mix of Croatian and German... :/
September 10, 2025 at 7:29 am #17389308
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I will escalate this now to our 2nd Tier Support for a second look.