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[Resolved] I updated the layout file, but the WMPL translation queue keeps getting stuck without automatic tran...

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This topic contains 15 replies, has 2 voices.

Last updated by Bobby 1 year ago.

Assisted by: Bobby.

Author Posts
July 13, 2024 at 3:47 am #15945823

havynL

I didn't use any other templates from woodmart, I just used Woodmart's controls to make it, I went deeper and created a new single product layout, but it still doesn't translate properly.
July 13, 2024 at 3:55 am #15945858

havynL

I didn't use any other templates from woodmart, I just used Woodmart's eletorment to make it, I went deeper and created a new single product layout, but it still doesn't translate properly.

Also I used the "Cancel Translation in Progress" in WMPL's support tool, and then I found out if it's this language that's causing the problem.

Xnip-5326@1x.jpg
July 13, 2024 at 7:59 am #15946824

havynL

I still haven't been able to pinpoint exactly what the problem is, and after my testing, the layout of a new single product layout still doesn't translate completely.
July 15, 2024 at 5:42 pm #15956089

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hello,

Thank you for the additional information,

I escalated this thread to our compatibility team and they will take a look at this issue.

You will be notified as soon as new information is available.

Thank you,
Bobby
July 15, 2024 at 6:33 pm #15956279

havynL

I have looked up the log to find the issue and then resolved the issue with the woodmart team.

Thank you