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Last updated by raymondC-5 1 year, 1 month ago.

Assisted by: Christopher Amirian.

Author Posts
September 10, 2024 at 8:56 am #16159956

raymondC-5

Background of the issue:
I want to remove all data, translations, strings, and translated media from my site and database. I have tried two methods: WPML>Language>remove, which causes the site to crash, and WPML>Support>Reset, which gives an error code. The error message indicates a problem with some tables in the database, specifically that the table 'mylovgpe_wp.wp_icl_strings' doesn't exist. The site is now completely crashed with incorrect layouts.

Symptoms:
The site crashes when trying to remove data via WPML>Language>remove. An error code appears when using WPML>Support>Reset, indicating a problem with database tables. The site layout is now incorrect.

Questions:
How can I successfully remove all data, translations, strings, and translated media from my site and database without causing the site to crash?
What steps should I take to fix the database table issue mentioned in the error message?