Home›Support›English Support›[Resolved] I would like to reopen this topic: https://wpml.org/forums/topic/translation-of-text-translated-text...
[Resolved] I would like to reopen this topic: https://wpml.org/forums/topic/translation-of-text-translated-text...
This thread is resolved. Here is a description of the problem and solution.
Problem: If you're experiencing issues with the translation of text in the Divi Text module not showing, it might be due to the presence of emojis while your database tables are using the utf8mb3 collation. Solution: We recommend two possible solutions: 1. Remove the emojis from the Divi Text module, re-save the page in the original language, and then complete the translation again. This is the fastest workaround if you prefer not to modify the database. 2. Convert your database tables (and relevant columns) from utf8mb3 to utf8mb4. Make a minor change to the page in the original language, and then complete the translation again. The utf8mb4 fully supports emojis and modern Unicode characters.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
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Thank you for providing the access credentials. That one works.
I have looked at this, but I do not see the obvious reason for the issue.
I want to ask you about the possibility of replicating your site locally to run some additional tests. I'll need to install a "Duplicator" temporarily or "All In One Migration" plugin on your site. This will allow me to create a copy of your site and your content.
I’ve investigated the issue and found the cause. The problem occurs because the Divi Text module contains emojis, while your database tables are using the utf8mb3 collation.
You have two possible solutions:
1. Remove the emojis from the Divi Text module, re-save the page in the original language, and then complete the translation again.
This is the fastest workaround if you prefer not to modify the database.
2. Convert your database tables (and relevant columns) from utf8mb3 to utf8mb4. Make a minor change to the page in the original language, and then complete the
The utf8mb4 fully supports emojis and modern Unicode characters. translation again.
