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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to set up the WPML auto redirect based on IP, but it is not working. You suspect the issue might be with WPML or the plugin itself.
Solution:
We do not directly manage this plugin as it was developed by a third party to work with WPML. The issue seems related to the Envato license server, specifically a 405 error during the license validation process. Please check for any firewall, security plugin, or server-level restrictions that might be blocking outgoing requests. If your settings are correct, we recommend contacting Envato support directly. Also, ensure that no type of caching is enabled when using this plugin, as it can interfere with its functionality. For more details on caching issues, visit https://wpml.org/plugin/wpml-redirect-based-on-ip-country.

If this solution does not resolve your issue or seems irrelevant, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at our support forum.

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This topic contains 1 reply, has 0 voices.

Last updated by Marcel 2 months, 2 weeks ago.

Assisted by: Marcel.

Author Posts
February 18, 2026 at 3:53 pm #17833173

chrisB-92

I'm trying to set up the WPML auto redirect based on IP and nothing is working - I have two valid licences and neither is working, I need to understand whether it's an issue with WPML or the plugin itself - I know it's not something you work on directly but as it's directly related/a featured plugin i wondered if you could look for me

February 18, 2026 at 4:35 pm #17833370

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Vienna (GMT+02:00)

Hi,

Please note that we are not involved with this plugin. It was developed by a third party to work with WPML and is not covered by any formal agreement or deeper partnership with us.

Based on the screenshot you provided, the issue appears to be related to the Envato license server, specifically the 405 error returned during the license validation process. Please check whether you have a firewall, security plugin, or server-level restriction that might be blocking outgoing requests.

If everything looks correct on your side, the best next step would be to contact Envato support directly.

Additionally, please keep in mind that this plugin will not function properly after activation if any type of caching is enabled:
https://wpml.org/plugin/wpml-redirect-based-on-ip-country

Best regards,
Marcel