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[Waiting for user feedback] Image URLs are broken in Divi when translating a theme builder header

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Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 1 replies, has 0 voices.

Last updated by Shekhar Bhandari 1 week, 1 day ago.

Assisted by: Shekhar Bhandari.

Author Posts
May 5, 2026 at 6:30 pm #18015087

vernonJ

When translating the theme builder, my logo is disappearing. When inspecting the code I can see that the upload dates and folders are being removed, i.e.:
Original logo: hidden link
After translation: hidden link

Notice that 2025/02 is being removed which causes the logo not to resolve.

I've tried the following steps to fix this:
1. Manually tried updating the logo, even to a new file, but the 2025/02 is always removed
2. Tried to do it via the translator, didn't work, logo still doesn't show up.
3. Tried updating permalinks.

Page where issue is occuring: hidden link
May 6, 2026 at 9:18 am #18016604

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you on this issue.

Can you please use the solution provided here and see if it helps?https://wpml.org/errata/svg-support-activating-wpml-media-strips-uploads-folders-from-svg-image-url/

Look forward to your reply.

Thanks