This thread is resolved. Here is a description of the problem and solution.
Problem:
If you're trying to install WPML on a new site and encounter the error 'not allowed to view this page' at step 7, it's likely a permissions issue.
Solution:
We recommend following these steps to resolve the issue:
1. Create a full website backup.
2. Disable all plugins except for WPML and its add-ons.
3. Check if the issue persists.
4. If the issue does not reoccur, reactivate your plugins one by one to identify the problematic plugin.
5. If the issue persists even with non-WPML plugins disabled:
- Keep all non-WPML plugins deactivated.
- Switch to a default theme, such as TwentySeventeen.
- Attempt to recreate the issue.
It is advisable to perform these steps in a staging environment if possible.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 9 months ago.
Assisted by: Mihai Apetrei.
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 WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00) |
