In flatsome home page image links of brands are not working properly in arabic site. It always skips the /ar part of the link and opens either english or just opens the image.
Hello,
I did the setup as per you said. Installed flatsome theme, created product, category, brand. Crated a new page, added the same image and link to the brand. Find the link below hidden link
Click "Schesir" , as i added brands and products only for that. Also did the translation.
Here i noticed something different. Correct me if im wrong.
1. I opened the link, click on schesir image and opened the brand page, where i can see schesir products.
2. In the same link, i opened the page, then click arabic. This is where we face the issue. I click schesir, it opens the barands in arabic. Seems to be working fine here. But, here if you click on the language button - English - or arabic, the page opens a product. Actually it is supposed to open the translated page not some random product.
Thank you for waiting and for sharing your results. Even though the behavior was unexpected, it was not quite the same issue from your website. I'll report that to our devs.
I've tried downloading a copy of your website, but the process failed multiple times. To be able to verify the issue and test solutions, I need you to please create a staging (testing) copy of your website on the same server, so I can check for causes and solutions without harming the live website.
You can use a plugin to achieve that, or reach out to your hosting support, ad they might be able to help you creating a staging website. Please send me the link to it here, when you are done. Thank you for the cooperation on this matter.
You can keep the same user you've already shared on staging, so I can access it directly.
I created a minimal copy of your website, to check it locally. The issue persisted there, also without the Flatsome theme. So the issue does not seem to be related to the theme.
Nonetheless, I need to compare my results with what is happening on your website. The website is offline, though. Can you please restore it?
The topic ‘[Closed] In flatsome home page image links of brands are not working properly in arabic site. It always skips…’ is closed to new replies.
