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[Closed] In my landing page buttons do not translate to the correct url

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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 5 replies, has 2 voices.

Last updated by Andreas W. 1 year, 10 months ago.

Assisted by: Andreas W..

Author Posts
October 5, 2023 at 12:04 am #14515951

victorM-54

I am trying to add a translated link to a button but the original link does not show up when i open up the translation configuration section.

Link to a page where the issue can be seen hidden link

I expected to see the link to be translated in the translation section of the page/

Instead, I got nothing.

Screen Shot 2023-10-04 at 18.02.16.png
Screen Shot 2023-10-04 at 17.59.45.png
October 5, 2023 at 3:57 am #14516199

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Could you please try to locate the URL by using this method:

https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/

If this will not solve the issue, please let me know:

1) Is this an internal or an external link?

2) You are using a button block from "Spectra – WordPress Gutenberg Blocks"?

Best regards
Andreas
October 5, 2023 at 6:24 pm #14522715

victorM-54

Hey Andreas,

It is an internal link and it is a button block from spectra-Wordpress Gutenberg Blocks
October 5, 2023 at 6:31 pm #14522731

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Usually, internal links are not supposed to show up on the Translation Editor as they are supposed to link only to the translated content.

Is the content that you are linking to already translated and published?

Best regards
Andreas
October 5, 2023 at 6:38 pm #14522739

victorM-54

Yes, the content has been translated, it only works with one of the buttons and the other revert to the untranslated url
October 5, 2023 at 9:30 pm #14523321

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Do you have a link to a page where I can see this issue, as I do not find it on your website?

I would like to offer to have a closer look at the problem and request temporary access (wp-admin and FTP) to the website to investigate this issue further.

You can find the required fields below the comment section when you log in to leave the next reply. The information you provide is private, which means only you and I can see and access it.

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Please be sure to make a backup copy of the website and database before allowing us access.
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Best regards
Andreas

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