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Supporter timezone: Asia/Jerusalem (GMT+02:00)

This topic contains 5 replies, has 2 voices.

Last updated by Itamar 9 months, 3 weeks ago.

Assisted by: Itamar.

Author Posts
January 30, 2024 at 11:29 am #15242934

marcoB-110

We made two topics about this problem:

https://wpml.org/forums/topic/internal-links-in-page-are-not-translated-automatically/

and

https://wpml.org/forums/topic/internal-links-in-page-are-not-translated-automatically-topic-2/

But the problem is not solved yet. If we make a new product and have links in that product page, then those links are not translated yet directly. They do get translated if we use the button “Scan now and adjust links”, but my client is reluctant to use that button because it ruins the English side of the home page sometimes regarding translations.

January 30, 2024 at 1:52 pm #15244133

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

I'll continue to help you with this issue.

On JANUARY 18, you confirmed that our findings solved the issue on your site. You wrote:

I noticed that if I make a new product page with links, the links are translated correctly, so that's looks good.

https://wpml.org/forums/topic/internal-links-in-page-are-not-translated-automatically-topic-2/page/2/#post-15199262

Can you please tell me how we can help further with this issue?

Regards,
Itamar.

February 2, 2024 at 8:36 am #15258148

marcoB-110

Hello Itamar,

Yes I said that I noticed that if I make a new product page with links, the links are translated correctly. But recently (in the end of january) we noticed that if we make a new product page with links, then suddenly those links are not translated directly if we translate the page.

I tried all of the solutions mentioned in the two previous topics (https://wpml.org/forums/topic/internal-links-in-page-are-not-translated-automatically/ and https://wpml.org/forums/topic/internal-links-in-page-are-not-translated-automatically-topic-2/):
- Apply the SQL-code (UPDATE wp_icl_translation_status SET links_fixed = 1 WHERE links_fixed = 0 AND status = 10;)
- Disable the two mentioned scripts and followed the steps as described here: https://wpml.org/forums/topic/internal-links-in-page-are-not-translated-automatically-topic-2/page/2/

As I told you before the button "Scan now and adjust links" does work but it sometimes ruins the English side of the homepage by giving it strange translations.

February 4, 2024 at 2:50 pm #15263618

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi, and thanks for elaborating on the problem.

Still, I have a question. You wrote:

As I told you before the button "Scan now and adjust links" does work but it sometimes ruins the English side of the homepage by giving it strange translations.

What is being ruined on the English side?
Can you please explain and send screenshots?

Also, please share your site's Debug information. You can read about it here.

http://wpml.org/faq/provide-debug-information-faster-support/

And if you need further help with this, please share the access details to your site with me. And explain to me where to go and how to see the issue. I'm enabling a private message for the following reply.
Privacy and Security Policy
We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
**IMPORTANT**
- - Please backup the site files and database before providing us access. --
-- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.--

Thanks,
Itamar.

February 8, 2024 at 9:12 am #15280212

marcoB-110

By the way, since recently if we make a new product and have internal links in that product page, then those links ARE currently translated. Out of my own experience this does not work always, so for now this works, but I might not work, soon. I will keep you updated.

February 8, 2024 at 11:48 am #15280992

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

Thanks for the access and detailed explanation.

I'm glad that the issue has not occurred for over a month. It may be that a new WPML version fixed this issue. This ticket will stay open for about two weeks if you do not reply to it. In any case, if this ticket gets closed, you can always open a new ticket and refer us to this ticket.

If the issue occurs again, it is important to let us know the steps to trigger it. Or at least let us know your last actions before the problem occurred. Otherwise, it will be hard for us to help.

Regards,
Itamar.

The topic ‘[Closed] Internal links in page are not translated automatically’ is closed to new replies.