Background of the issue:
I am trying to have my invoice (No. 16418507) reissued to TriGranit Fejlesztési Kft. (Tax No: 12394443243) because I mistakenly listed Duna Kongresszus Kft. as the recipient.
Symptoms:
I need the original invoice canceled and reissued to the correct company.
Questions:
How can I cancel the original invoice?
How can I reissue the invoice to the correct recipient?
Hello,
I am afraid we cannot edit the details of an invoice which was already issued. In order to have the invoice updated, we will need to issue you a refund for this payment and you can then purchase again with the right details.
Please confirm and I will let you know how to submit your refund request.
