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Supporter timezone: America/Los_Angeles (GMT-07:00)

This topic contains 4 replies, has 2 voices.

Last updated by Bobby 1 year ago.

Assisted by: Bobby.

Author Posts
May 6, 2024 at 7:10 am #15595237

summerw

Tell us what you are trying to do?

Change the popup form and translate it

I have changed the popup form in English version on hidden link (the first picture with This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.)

But the Chinese version remains the old version hidden link

I have translated the popup and cleared the cache of the site on the server level, but still the same.

Also it shows: WPML didn't manage to translate this page.

I am wonder is there a cache on WPML its own? And how can I clear it.

微信截图_20240506150653.png
微信截图_20240506145501.png
May 6, 2024 at 7:27 am #15595551

summerw

I have done this and not work

WPML > Support > Troubleshooting , you will find a button to delete the Cache

May 6, 2024 at 11:50 pm #15599408

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

When I review your site I can see the pop up styling to match the English version but translated as expected.

See my screenshot, please.

There is a possibility this was caused by browser caching rather than site level caching. Try incognito browsing and let me know your results, please.

Screen Shot 2024-05-06 at 4.51.25 PM.png
May 7, 2024 at 1:05 am #15599515

summerw

No, the screen shoot you gave is the old version (4 fields), the new one is only 3 fields and has a Google Recapture declaration below.

May 7, 2024 at 9:02 pm #15603899

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Thank you for verifying!

Please try the following and let me know your results.

- Go to Plugins->Add new->Commercial tab -> Check for updates and update WPML to the latest version

- Edit the pop up builder in the default language and make a small edit

- Access the translation and re save to 100%

Let me know your results, please.

The topic ‘[Closed] Is there a cache between languages?’ is closed to new replies.