Background of the issue:
I am trying to send out a Page for translations using WPML. When TransPerfect receives this, we are only getting a few words compared to what we see on the Page in WPML. I am looking to select all contents for translations. We reached out to partner.help@wpml.org, and they suggested it could be an ACF configuration issue and recommended reaching out to the support forum. The issue can be seen at: hidden link
Symptoms:
When sending out the job, we do not see the option to select what contents need to be selected for translations. TransPerfect receives only a few words instead of the full content.
Questions:
Can you assist with the issue of not being able to select all contents for translation?
Is there a known ACF configuration issue that could cause this problem?
Thank you for contacting WPML support. While one of my colleagues reviews this ticket, I’d like to share a few initial debugging steps that may help resolve the issue.
Upon reviewing your site’s debug information, I noticed that you’re still using an outdated version of the WPML plugin. Please ensure you create a full backup of your site, then update all WPML plugins to their latest versions via WP > Plugins > Add New > Commercial Tab.