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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing an issue where the button label 'Entdecken Sie mehr' reverts to English 'discover' when using the Elementor filter on the loop grid, despite the page initially loading correctly in German.
Solution:
We resolved this issue by editing the German archive template in Elementor and selecting the German loop grid. If you're experiencing this issue, we recommend trying these steps to ensure the button label remains in the desired language.

Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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Last updated by Osama Mersal 4 months, 4 weeks ago.

Assisted by: Osama Mersal.

Author Posts
January 4, 2025 at 7:56 am #16562959

isaacF-5

Background of the issue:
I am experiencing an issue with translating Elementor filters on my site hidden link. Specifically, I am trying to ensure that the button label remains in German when using the filter on the loop grid in Elementor. The link changes from hidden link to hidden link, and the button label 'Entdecken Sie mehr' reverts to English 'discover'. This issue occurs despite the page initially loading correctly in German.

You can check it here: hidden link

Symptoms:
The button label 'Entdecken Sie mehr' reverts to English 'discover' when using the filter in Elementor.

Questions:
Why does the button label revert to English when using the filter in Elementor?
How can I ensure the button label remains in German after applying the filter?

January 5, 2025 at 10:51 am #16564288

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

Thanks for the video. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

January 6, 2025 at 8:55 am #16565350

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for the access details. Please check if the issue is fixed. (hidden link)

Best regards,
Osama

January 6, 2025 at 10:29 am #16565985

isaacF-5

Hello Osama, thank you for your support.
The issued is fixed.

But please can I know what you did? So that next time I will know what to do.

Kind regards.

January 6, 2025 at 10:31 am #16566007

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

It's great to hear that the issue is fixed. 🙂 I edited the German archive template using Elementor and selected the German loop grid.

Please don't hesitate to open a new ticket if you face any other issues. We are always happy to help you.

Best regards,
Osama

January 6, 2025 at 10:56 am #16566042

isaacF-5

Ohh ok I see. Ok thanks very much 😊

January 6, 2025 at 11:35 am #16566169

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

You are more than welcome. 🙂 Please don't hesitate to open a new ticket if you face any other issues. We are always happy to help you.

Have a great day!

Best regards,
Osama