The client has a multilingual WooCommerce site using WPML and Elementor Pro, with separate Elementor archive templates for French and English WooCommerce shop pages. Although the templates load correctly initially, switching back to French after visiting the English page causes the English template to persist instead of switching back to the French template.

We recommend not setting the display condition for the secondary language template in Elementor. Instead, connect it with the default language template as a translation. This approach ensures that each language’s archive template reliably loads on its respective WooCommerce shop page. For detailed guidance, please refer to our documentation on <a href=\'https://wpml.org/documentation/plugins-compatibility/elementor/creating-different-elementor-templates-per-language-with-wpml/\'>Creating Different Elementor Templates per Language with WPML</a>. If this solution does not resolve your issue, or if it seems outdated or not applicable to your case, we highly recommend checking related known issues at <a href=\'https://wpml.org/known-issues/\'>https://wpml.org/known-issues/</a>, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at <a href=\'https://wpml.org/forums/forum/english-support/\'>WPML support forum</a>.

Issue with Elementor Templates on WooCommerce Shop Pages in Multilingual Setup

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Tagged: Documentation request

This topic contains 3 replies, has 0 voices.

Last updated by Otto 1 month, 2 weeks ago.

Assisted by: Otto.

Author	Posts
April 25, 2025 at 3:34 am #16966630
dominicL-4	Background of the issue: I have a multilingual WooCommerce site using WPML and Elementor Pro. I’ve created two distinct Elementor archive templates—one for the French “Boutique” page (/fr/boutique) and one for the English “Shop” page (/en/shop). Both pages are correctly linked in WPML, and the language switcher updates the URL as expected. Symptoms: When first visiting /fr/boutique, the French template loads correctly. After switching to English (/en/shop), the English template displays as intended. However, switching back to French does not revert the layout: the English template “sticks” and continues to display on the French URL. I have tried all combinations of Elementor display conditions (Page-based, “All Product Archives,” language conditions via a custom plugin), cleared all caches (Elementor, WPML, SiteGround Optimizer, browser), and disabled non-essential plugins. The issue persists only on the WooCommerce shop pages, not on regular pages. Questions: Is there a WPML or Elementor setting—or a known workaround—that ensures each language’s archive template is reliably loaded on its respective WooCommerce shop page? If not, what are the recommended best practices for using Elementor + WooCommerce + WPML together on system-generated pages like the shop archive? Are there any conflicts or limitations in WPML’s handling of Elementor Theme Builder templates on WooCommerce system pages that I should be aware of?
April 25, 2025 at 12:37 pm #16968559
Otto WPML Supporter since 09/2015 Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00)	Hello, ❌ Please make a full website backup before proceeding ❌ This one is similar, but it should be solved in your WCML version: https://wpml.org/errata/divi-product-category-archive-template-not-applied-to-translated-category-archive/ It looks like a caching issue, as it loads correctly the first time. Try this: • Elementor cache • WPML cache • Browser cache • Any server-side caching (e.g., SiteGround Optimizer) • Then disable any caching mechanism (plugin or server) and test again Best Regards, Otto
April 25, 2025 at 4:10 pm #16969419
dominicL-4	Hello, i made all that and it's not a cache issue. the problem seems that we can't have differtent template to be translate with WPML and Elementor . here's a video that explain that. Can give you advice how WPML works with elementor template hidden link thnaks
April 25, 2025 at 5:05 pm #16969528
Otto WPML Supporter since 09/2015 Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00)	Hello, Thanks for the detailed explanation! If I got it right, this documentation will help you: https://wpml.org/documentation/plugins-compatibility/elementor/creating-different-elementor-templates-per-language-with-wpml/ You don't have to set the display condition for the secondary language template, but connect it with the default language template as a translation. Best Regards, Otto