Issue with Popup builder plugin

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Author	Posts
November 23, 2024 at 8:20 am #16435700
michaelB-39	Background of the issue: I am using WPML with the Popup Builder plugin. I am trying to create a popup with a display rule set to 'everywhere' in Thai, expecting it to show only in the Thai language. Symptoms: The popup is displayed across the entire website and in all languages, not just in Thai as expected. Questions: Why is the popup showing in all languages instead of just Thai? How can I configure the popup to display only in the Thai language?
November 24, 2024 at 7:08 am #16436675
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, I will try to answer the question before assigning the ticket to one of my colleagues. This might be a case of compatibility issue with the pop up plugin that you use. To be able to report the compatibility issues we need to replicate the issue on a clean installation. I created a clean installation of WordPress, WPML, and all necessary WPML add-ons. You can access the WordPress dashboard using the link below: hidden link Kindly follow the steps below: - Install the plugin. - Set it up to have the pop up with anywhere condition only for one language. - Give us the steps to see the issue. This will help us to report the probable issue to the compatibility team and solve the possible problem faster.

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