Issue with Product Translation Icons After WPML Update

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Supporter timezone: Asia/Karachi (GMT+05:00)

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Author	Posts
November 25, 2024 at 9:50 pm #16442022
khalidA-55	Background of the issue: I am trying to report an issue with product translation icons in my WooCommerce store after applying the most recent update to WPML. Previously, the status icon was a pencil, indicating complete translations. Symptoms: After the update, an abnormal icon appears instead of the pencil, despite all product translations being complete and up-to-date. Questions: Could you please investigate this issue? How can I restore the correct status icons?
November 26, 2024 at 10:25 am #16443970
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting the support. Before proceeding further, can you please try the following? IMPORTANT: Please take full backup of your website and database beforehand. It is highly advised to try this on a staging/dev site first, so your live website isn't compromised. - Disable any caching plugins (on-site and/or on server-side). - Clear all caches. - Try these troubleshooting options (WPML & WCML). If that doesn't help, then please try updating translation for one product and see if it retains the status or not. Please let me know and I'll try my best to help you further on the matter. Regards.

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