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[Closed] Issues in Paypal while payind form different currencies

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Supporter timezone: Asia/Jerusalem (GMT+03:00)

This topic contains 2 replies, has 2 voices.

Last updated by Itamar 5 months, 3 weeks ago.

Assisted by: Itamar.

Author Posts
November 4, 2024 at 9:16 am #16359495

danishp

Background of the issue:
I am trying to ensure that the expected currency from the order API call is AUD, but I am getting USD instead. I am paying through the Australia store: hidden link. I was attempting to make a payment when the issue occurred. Please ensure you are passing currency=USD to the SDK URL: hidden link.

Symptoms:
Payment is deducted in USD instead of AUD when using the Australia store.

Questions:
Why is the payment being deducted in USD instead of AUD?
How can I ensure the payment is processed in AUD for the Australia store?
November 5, 2024 at 10:07 am #16365314

danishp

Please reply
November 6, 2024 at 3:15 pm #16373326

Itamar
WPML Supporter since 02/2016

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

This does not seem to be a WooCommerce Multilingual & Multicurrency issue. The message is straightforward. It is a PayPal configuration you must enable on your site. You need to add the JavaScript SDK script. Please follow the instructions in the link provided in the message.

hidden link

If you disagree with me and think this is a WPML issue, please give me access to your site so I can investigate further. I'm enabling a private message for the following reply.
Privacy and Security Policy
We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
**IMPORTANT**
- - Please backup the site files and database before providing us access. --
-- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.--

Regards,
Itamar.

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