Issues with Product Categories & Search Feature

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	-
-	12:00 – 16:00	12:00 – 16:00	12:00 – 16:00	12:00 – 16:00	12:00 – 16:00	-

Supporter timezone: Europe/Zagreb (GMT+02:00)

This topic contains 1 reply, has 2 voices.

Assisted by: Dražen.

Author	Posts
October 9, 2024 at 2:11 pm #16270905
jasonM-39	Background of the issue: I am trying to synchronize product categories from our English site to our Spanish site using WPML. We are also using Elastic Press for search functionality. Symptoms: Product categories aren't fully synched between the English and Spanish sites. Some products aren't showing up in certain categories. The search feature shows both English and Spanish results on both language sites. Questions: Why aren't certain products showing up in the correct categories on the Spanish site? How can I configure the search feature to show only English products on the English site and Spanish products on the Spanish site?
October 14, 2024 at 6:51 am #16284118
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, thanks for contacting us. 1) For product categories, check in back if the correct categories are assigned for both language products. This to confirm if the issue is on frontend or not correct categories are assigned. 2) Try next Go to WPML > Support > Troubleshooting > Click on: Synchronize posts taxonomies (for Products and Variations) 3) Since we limit 1 issue per 1 ticket to keep things clear, I will open another ticket fro Elastic press and update you there. Regards, Drazen

The topic ‘[Closed] Issues with Product Categories & Search Feature’ is closed to new replies.