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This topic contains 3 replies, has 2 voices.

Last updated by Dražen 1 year, 2 months ago.

Assisted by: Dražen.

Author Posts
February 13, 2024 at 7:12 pm #15299290

zoubairS

Ive recentyl installed the plugin , and things didint go as expected, so i've used a bacup on my website to start again.

Now im finfing problems and dont know why. Maybe its the cache or something strange is happening.

Everytime i install the plugin the main menu dissapears.

I m setting english as default, but it takes french ( the one selectioned the first time before backup) as default.

All pages are not visible, when i go to pages in wordpress, i can see that only french language has them all, but again, its not the default one.

I need guidance or help please, if not , i dont see the utility of the plugin.

Find me a way to strat again , i already lost 90% of my translating token on nothing.

February 14, 2024 at 7:28 am #15300258

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for contacting us.

Can you please share a screenshot of what do you see in Pages > All? That way I will understand better what do you see and what is the issue.

Regards,
Drazen

February 14, 2024 at 3:36 pm #15303320

zoubairS

Here it is .
When installling the plugin ive specified english as default language, but it takes french as default one, same as the first time installing plugin. Maybe cache ? Or something

Screenshot 2024-02-14 at 16.34.36.png
February 15, 2024 at 7:28 am #15305162

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

it could be it stayed in your database.

Can you please reset WPML and then set it up correctly?

- Go to WPML → Support and click the Troubleshooting link.
In the Reset section of the Troubleshooting page, select the I am about to reset all translation and language data checkbox. Then, click the Reset and deactivate WPML button.

The WPML reset cannot be undone. All translations you have sent to remote translation services will be lost.

We recommend that you create a backup of your site before resetting WPML.

- https://wpml.org/documentation/getting-started-guide/language-setup/deleting-languages-and-plugin-data-by-doing-a-wpml-reset-on-your-site/#step-3-do-the-wpml-reset

Let me know how it goes.

Regadrs,
Drazen