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[Resolved] JetEngine Filters issue

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This topic contains 1 replies, has 2 voices.

Last updated by Mateus Getulio 1 year, 7 months ago.

Assisted by: Mateus Getulio.

Author Posts
December 19, 2023 at 2:51 pm

danielH-139

Hi Support Team,

I hope this message finds you well. I am encountering an issue with JetEngine when it comes to listing post images and filters on the French translation side using the WPML plugin.

Here are the specific details of the problem:

1. **JetEngine Feature: Listing Post Images**
- **Problem:** Post images are not displaying correctly on the French translation side.

2. **JetEngine Feature: Filters**
- **Problem:** Filters are not appearing as expected on the French translation side.

I have ensured that WPML is properly configured, and other aspects of translation seem to be working correctly. However, these particular issues with JetEngine are causing inconvenience in maintaining a seamless bilingual website.

Could you please assist in investigating and resolving this matter? Let me know if you need any additional information or access to the site. Your prompt attention to this matter is greatly appreciated.

Thank you in advance for your assistance.
December 19, 2023 at 4:09 pm
December 20, 2023 at 1:55 pm #15103287

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks for your patience.

We have just checked the website again, but it seems the issue is fixed on these pages:

- hidden link
- hidden link

Have you managed to solve it in the meantime? Please keep us posted about it. Thank you.