Jetengine listing grids with many to many relationship not translating

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 4 replies, has 0 voices.

Last updated by Kor 1 week, 1 day ago.

Assisted by: Kor.

Author	Posts
June 23, 2025 at 9:43 am
Zsolt	Background of the issue: I have a many to many relationship in Jetengine where Parishes is the parent and Priests is the child post type. In the single template for both Parishes and Priests, I have listings. In Parishes, there is a listing of priests serving there, and in the Priest profile, there is a listing with the Parishes. In Hungarian language, this is working perfectly but when translating in Romanian it shows no data. All posts are translated in both CPTs. The single templates are also translated, the listings too. Every listing has a Query Builder query set but that is not translatable and I guess it should not be translated anyway. You can check one of the Priest posts here: hidden link Symptoms: When translating the listings from Hungarian to Romanian, it shows no data despite all posts and templates being translated. Questions: Why does the translation from Hungarian to Romanian show no data in the listings? Is there a specific step needed to ensure Query Builder queries work with WPML translations?
June 23, 2025 at 10:33 am
June 23, 2025 at 1:26 pm #17160639
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. I regret any inconvenience caused, but to proceed with troubleshooting, I kindly ask for a snapshot of the site. Alternatively, with your permission, I can create one myself. For this purpose, I typically recommend using the free plugin "Duplicator." If you're already familiar with Duplicator (https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded. To guide you further, please adhere to these instructions: 1. View the Duplicator instructions video: hidden link 2. Consult WPML's instructions on providing supporters with a copy of your site: https://wpml.org/faq/provide-supporters-copy-site/ 3. If the archive file exceeds 400MB, please use Duplicator's file filters to exclude cache, wp-uploads directory, media, and archive files. Once you have the archive file ready, kindly share the link with us. You can utilize platforms like Google Drive, Dropbox, or similar for file sharing, as the snapshot file might be large. Please note that your next reply will be private, visible only to you and me. You can paste the file link there. Rest assured that once the issue is resolved, I will delete the local site.
June 24, 2025 at 6:55 am
June 24, 2025 at 6:06 pm #17166389
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I have the copy of the site and I will investigate this further and will come back to you as quickly as possible.
June 25, 2025 at 5:43 pm #17170591
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. I will have to escalate this further to our 2nd Tier Support for further assistance. I will come back to you once I've feedback.
June 26, 2025 at 6:29 pm #17174965
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. While preparing a report, I've solved the issue by selecting the correct custom query for the Romanian language here hidden link as shown in the attached screenshot. Now the parishes show up correctly hidden link and could you please check?