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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate a JetEngine radio field named soort_item in a Custom Post Type called Evenementen using WPML. You have set soort_item as translatable in WPML → Settings → Custom Fields Translation, but when you check WPML → String Translation, the field-soort_item value is not available for translation. The label of the radio field is translatable, but the selected value is not.
Solution:
We recommend following the steps in this guide to ensure WPML detects and allows translations for JetEngine radio field values: Translate Meta Boxes & Meta Fields.

If this solution is outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need help, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Last updated by Osama Mersal 1 year, 2 months ago.

Assisted by: Osama Mersal.

Author Posts
March 3, 2025 at 12:00 pm #16768914

frankB-54

Background of the issue:
I am trying to translate a JetEngine radio field named soort_item in a Custom Post Type called Evenementen using WPML. I have set soort_item as translatable in WPML → Settings → Custom Fields Translation.

Symptoms:
When I check WPML → String Translation, the field-soort_item value is not available for translation. The label of the radio field is translatable, but the selected value is not.

Questions:
How can I make sure WPML detects and allows translations for JetEngine radio field values?
Is there an additional setting or workaround needed to register field-soort_item for translation?

March 4, 2025 at 4:04 am #16771344

Osama Mersal

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

Please check this guide and follow the steps mentioned there. (hidden link)

If that didn't help, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please back up your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama