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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 3 replies, has 2 voices.

Last updated by Kor 1 year, 11 months ago.

Assisted by: Kor.

Author Posts
July 4, 2023 at 4:04 pm #13943207

abduelrhmanB

Tell us what you are trying to do?
Add the Jivochat widget to our website but the widget doesn't show correctly I reached out to the Jivochat support team and they discovered that the widget works fine in the English version of the website but it doesn't work well in the Arabic one.

Is there any documentation that you are following?
Yes as their website suggested

Is there a similar example that we can see?
Yes here it's: hidden link

What is the link to your site?
hidden link

July 4, 2023 at 4:34 pm #13943885

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

Here is the ticket. Please let me know how it goes.

July 4, 2023 at 5:07 pm #13943933

abduelrhmanB

Hi Kor,
Thank you for your reply. I have forwarded your suggestion to the theme team, and I will update you here once I receive a reply from them.

Have a good day 🙂

Thanks & Regards,
Abduelrhman

July 4, 2023 at 5:10 pm #13943939

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Alright then, let me know how it goes.

The topic ‘[Closed] Jivochat widget doesn't show correctly’ is closed to new replies.