Labels not translated

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Supporter timezone: Europe/Vienna (GMT+02:00)

This topic contains 10 replies, has 2 voices.

Last updated by Bigul 3 years, 8 months ago.

Assisted by: Bigul.

Author	Posts
September 30, 2021 at 4:05 pm #9697443
genevieveT-3	I'm having an issue with WPML and Woocommerce Composite. The component's attributes doesn't appear as translated in my composite product. See here, Size and Print
September 30, 2021 at 7:19 pm #9699125
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, I am taking over this ticket. Please try the workaround suggested in the following documentation and make sure the issue is existing or not. https://wpml.org/faq/why-arent-my-translated-strings-showing-up-on-the-front-end-of-my-site/ -- Thanks! Bigul
October 6, 2021 at 3:20 pm #9734263
genevieveT-3	Hello Bigul, I increased my PHP Memory Limit to 512M but still no luck, labels still appear as untranslated on front-end. Thanks!
October 7, 2021 at 7:00 am #9738153
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. Please fill the private details fields after a full site backup. I would like to access the admin area of your site for further checking. Please refer to the following links for more details about our private information sharing policies. https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ hidden link -- Thanks! Bigul
October 8, 2021 at 11:40 am #9747667
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the login information. Please try the following steps after a full site backup and make sure the issue is existing or not. 1) Increase WP Memory Limit to 256(the minimum required memory limit for WPML is 128). Please check the following links for more details https://wpml.org/home/minimum-requirements/ https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php 2) Upgrade to the latest version of plugins(including WooCommerce Composite Products to version 8.3.3) 4) Visit WPML>>Languages>>Language URL format 5) Choose Different languages in directories option and save the changes 6) Settings>>Permalinks and resave the settings 7) Update the Composite product after a minor edit and then its translation(to refresh the translation settings) -- Thanks! Bigul
October 8, 2021 at 2:15 pm #9748417
genevieveT-3	Hello, My PHP memory limit is set at 512M and I've done all the other recommendations but the label are still not translated. Thanks!
October 9, 2021 at 8:41 am #9751351
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. Please try the following steps after a site backup and check if there are any differences in the result. 1) Open the Product for edit in the default language 2) Disable the WPML Translation Editor option from the WPML Language Widget(On the right side of the screen) 3) Chose This Product option and apply the changes 4) Update the Product 5) Translate the Product manually. Refer to the following documentation for more details. The example shown in the article is with Elementor but the workflow is the same. https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/ If the issue exists, please try with Global Attributes for products instead of Custom Attributes and translate the attributes from WooCommerce>>WooCommerce Multilingual>>Attributes section. Then update the products and make sure the problem is existing or not. -- Thanks! Bigul
October 12, 2021 at 2:04 pm #9772221
genevieveT-3	Hello, I tried to use the default editor as described in your previous answer, could you doucle-check I did it the right way? hidden link I still see no change, attributes are still in English. The «individual» product (not the composite) is translated though. The label is incorrect only in the composite product. I did a quick screen recording to show you, the component is ok, and the composite is not (but they should be the same) : hidden link Thanks!
October 13, 2021 at 3:27 pm #9782301
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. Please switch back to the WPML Translation Editor option for the product. It looks like a compatibility issue with WooCommerce Composite Products while having custom attributes. So I have a request. Please try with Global Attributes for products instead of Custom Attributes and translate the Global Attributes from WooCommerce>>WooCommerce Multilingual>>Attributes section. Refer to the following documentation for more details. https://wpml.org/documentation/related-projects/woocommerce-multilingual/#translating-product-categories-tags-attributes-and-custom-taxonomies Then update the products with Global Attributes and make sure the bug is existing or not. -- Thanks! Bigul
October 14, 2021 at 2:24 pm #9791111
genevieveT-3	Hello, Using Global Attributes works, the label is translated. But I would like to use the custom attributes we have hundreds of products with many variations and it would be very time consuming to change them all. Anything we can do?
October 15, 2021 at 9:41 am #9795917
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. Sorry, the only workaround, for the time being, is Global Attributes. The bug is escalated to our developers for fixing and they are working on it. We will get back to you soon when we have an update from our developers and compatibility team on this. Please wait. -- Thanks! Bigul