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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 5 replies, has 1 voice.

Last updated by Kor 3 days, 4 hours ago.

Assisted by: Kor.

Author Posts
December 2, 2025 at 10:43 pm #17628627

brianP-18

There is an issue with the plugin integration with events calendar (hidden link), I set it up correctly using the translation just in the events but when you navigate or click on the month view the language changes even though you have not interacted with the language dropdown. It also picks a random language for each event. (Please see attached screenshots)

December 2, 2025 at 11:12 pm #17628736

brianP-18

The set up suggested was already in before this issue was happening.

December 3, 2025 at 6:39 am #17629073

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

While checking the debug info, I see that the WordPress Memory Limit is below the requirements. The minimum requirements are 128M, but we do recommend 256M and the debug information of your site shows it set to 40M. Please check this link for more details
https://wpml.org/home/minimum-requirements/.
You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line:

define( 'WP_MAX_MEMORY_LIMIT', '256M' );
define( 'WP_MEMORY_LIMIT', '128M' );

After adding the code you can confirm that the memory was changed correctly from WPML > Support > WordPress > Memory limit.

December 9, 2025 at 7:13 am #17645874

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I’ve checked, and I can see the issue you’re referring to. Before we proceed with further investigation, I have a few questions and suggestions:

- Are you planning to translate the Events? I noticed that you currently only have Events in English.

- The WPML plugins are not updated yet. Could you please create a backup and update them to the latest version?

- In WPML > Settings > Post Types Translation > Events (tribe_events), the current setting is Translatable – use translation if available or fallback to default language. Would you like Events to fall back to the primary language if a translation is not available for a specific language?

December 16, 2025 at 5:45 pm #17668869

brianP-18

Hi Kor,

The plugins are up to date on the live site. I can't not updated them in staging or dev because it would required another registration and we are using it for the Production site but they are all up to date in PRD and the issue it's the same.

We are planning on translate events. Basically this events are open to all the countries listed, when a user adds an event eventually they will add it in their language of origin and we will translate it to english.

In WPML > Settings > Post Types Translation > Events (tribe_events), the current setting is Translatable – use translation if available or fallback to default language. Would you like Events to fall back to the primary language if a translation is not available for a specific language?

Yes we will like for the events to be in english which is the primary language.

December 16, 2025 at 7:15 pm #17669069

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I’ve just updated the WPML plugins and retested the page here: hidden link

Everything is now working correctly, as shown in this screen recording:
hidden link

Could you please back up your live site and share access with me so I can check it there as well?