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This topic contains 3 replies, has 2 voices.

Last updated by Mihai Apetrei 1 year, 10 months ago.

Assisted by: Mihai Apetrei.

Author Posts
July 29, 2023 at 12:36 am #14120369

dianaN-3

I searched and not finding any information on my issue. I do not have a language folder. I added one and cleared the cache but the error box is still there. What should I do?

Thank you,
Diana

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I am getting this error box in my dashboard:
WPML String Translation is attempting to write .mo files with translations to folder:
/home/customer/www/2nextstudy.org/public_html/wp-content/languages

This folder appears to be not writable. This is blocking translation for strings from appearing on the site.

To resolve this, please contact your hosting company and request that they make that folder writable.
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language-folder-issue.JPG
July 31, 2023 at 7:18 pm #14129305

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi Diana.

I would honestly get in touch with the hosting support to make sure that you have that folder in place and that it has full reading and writing rights.

Also, I would ask them to remove all the caching from the server.

Please let me know how things go.

Mihai Apetrei

July 31, 2023 at 8:13 pm #14129527

dianaN-3

Thank you. We host with siteground. I'll create the directory again and disable our caching for the site. Maybe it will start working right again.

All the best,
Diana

August 1, 2023 at 10:38 pm #14138059

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Perfect, Diana.

Let me know how things go.

Mihai

August 5, 2023 at 12:17 am #14157535

dianaN-3

Hi Mihai.....thank you for checking back. Your suggestion work! All fixed......Cheers to you and great support!
Diana