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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where the language switcher is not showing on the header, even after clearing all cache files.

Solution:
We recommend updating the WPML plugin to the latest version, currently 4.6.10, as well as all WPML add-ons. This update includes the latest bug fixes and improvements which might resolve the issue. To update, please follow the instructions provided here: http://wpml.org/faq/install-wpml/.

Before updating, ensure to back up your database to prevent any potential data loss. If the problem persists after the update, please let us know.

Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. If the issue continues, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, do not hesitate to open a new support ticket: Contact WPML support.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Andrey 1 year, 4 months ago.

Assisted by: Andrey.

Author Posts
April 6, 2024 at 6:26 am #15490243

carstenH-9

I already submitted a ticket about this before, but the private solution is not working.
Old Ticket: https://wpml.org/forums/topic/language-switcher-not-showing-on-header/

I cleared all cache files from everywhere, but still the same.

April 6, 2024 at 10:06 am #15490388

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Could you please update your WPML plugin to the latest version 4.6.10 and add-ons to benefit from the latest bug fixes and improvements? This may not necessarily resolve your problem, however, in order to troubleshoot the issue best we need to work on the latest code available.

You can check the latest released versions under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/

Please remember to backup your database first before you proceed.

Let me know if the issue persists after an update has been done.