Learnpress Courses not showing in other languages

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client had installed LearnPress with WPML and was facing an issue where the course listing and archive were visible in English, but after translation, the courses were not displaying on the course page and the archive page.
Solution:
1. We checked the WPML Debug Info to ensure everything was well configured.
2. We found that the Translation preference for the Courses and lessons post type was set to "Translatable - use translation if available or fallback to default language" in the "WPML > Settings > Post Type Translation" section.
3. We changed the preference to "Translatable - only show translated items".
4. After this change, the courses started to appear correctly in the Arabic language.

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Tagged: Exception

This topic contains 3 replies, has 2 voices.

Last updated by Prosenjit Barman 1 year, 4 months ago.

Assisted by: Prosenjit Barman.

Author	Posts
February 6, 2024 at 5:42 am
amirE-3	I have installed learnpress with wpml. The course listing and archive are opening on the english language but after translation the couses are not showing on the course page and the archive page hidden link
February 6, 2024 at 7:20 am
February 6, 2024 at 9:06 am #15269569
Prosenjit Barman WPML Supporter since 03/2023 Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hi There, I hope you're doing well. I checked further and I'm happy to inform you that the Courses are now showing correctly in the Arabic language. Please check this screenshot for a better understanding: hidden link The Translation preference for the Courses and lessons post type was set to "Translatable - use translation if available or fallback to default language" in the "WPML > Settings > Post Type Translation" section. As soon as I change the preference to "Translatable - only show translated items", the courses started to appear properly in the frontend. Please check now and let me know if there is anything else if you need help with. I will be happy to help. Best regards, Prosenjit
February 6, 2024 at 10:50 am #15270722
amirE-3	hidden link same issues for the profile pages. Data is not matching hidden link hidden link
February 6, 2024 at 12:14 pm #15271585
Prosenjit Barman WPML Supporter since 03/2023 Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hi There, Thank you for the update. It appears that the problem you described in your latest response is different from the one initially reported. As per our support policy, we are allowed to discuss one issue per ticket. Therefore, it would be advisable to open a new ticket detailing the concern highlighted in your last message. Either I or another member of our support team will pick up the ticket and provide further assistance on the matter. I appreciate your understanding in this matter. Should you require support with the "Courses" issue in the Arabic language that was mentioned during our chat, please don't hesitate to reach out. I am here and will be happy to assist you. Best regards, Prosenjit