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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 19 replies, has 1 voice.

Last updated by Andreas W. 3 days, 19 hours ago.

Assisted by: Andreas W..

Author Posts
May 16, 2025 at 8:00 pm #17043310

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

I asked for your cooperation, as we need to confirm if this is a general compatibility issue that is replicable on a new test site in a minimal setup.

If I can replicate the issue, we will escalate it to our compatilbity team.

May 16, 2025 at 8:18 pm #17043452

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

I can sadly not understand how this mega menu was created.

How are you integrating those templates into the menu?

I see you are using Astra Mega Menu settings, but I do not see how you make each template appear on each menu item.

Are you maybe using the template's shortcodes somewhere to display each section?

May 21, 2025 at 11:50 am #17056922

antonW

Hi Andreas,

I am not able to reproduce the issue, as it only appears to occur on the usage of a mega menu. Clearly this has changed during a recent WPML software update and not detected in regression testing, which is understandable of course.

Please let me know what to do to fix this.

May 21, 2025 at 11:57 am #17056948

antonW

You attach the mega menu in the menu setup by selecting the Astra Menu Settings.
In the options that are displayed, you can point to a Template.

May 22, 2025 at 2:11 am #17059365

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Could you please install the latest version of Astra PRO on my test site so that we can try to recreate and escalate this issue?

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