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Supporter timezone: Europe/Zagreb (GMT+01:00)
Tagged: Compatibility
This topic contains 12 replies, has 2 voices.
Last updated by Bruno Kos 1 week, 3 days ago.
Assisted by: Bruno Kos.
Author | Posts |
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October 22, 2024 at 11:40 am | |
pascalS-9 |
Background of the issue: Symptoms: Questions: |
October 22, 2024 at 12:00 pm | |
October 23, 2024 at 6:18 am #16319968 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
On this sandbox: Can you create one Beaver Builder element similar to the one you're using for this button and add the link in the same way? Does it show in translation editor? We think this to be compatibility issue and will see about creating XML that would automatically translate them. |
October 23, 2024 at 9:04 am #16320842 | |
pascalS-9 |
Hello, and good day, I have created the 3 main ways we usually have links and buttons on our pages. One photo with a link *(absolute URI and without no absolute URI) Here is the link to the page: hidden link |
October 23, 2024 at 11:26 am #16321462 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
Thank you for the test! This has been escalated to our Compatibility team and may take some debugging time, I'll get back to you as soon as I have any news or questions for you. |
October 29, 2024 at 8:48 am #16340775 | |
pascalS-9 |
Hello, and good day, Any update on the problem? Thank and Regards |
October 29, 2024 at 11:25 am #16341711 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
The URLs you provided are not valid internal links on your website. WPML interprets these as external URLs that require translation since they don’t match your site’s internal structure. It seems you’re adding URLs that don’t actually exist on your website and expecting WPML to translate them. For instance, your site’s URL is **hidden link, yet the button link is **hidden link. This mismatch indicates that the links point to a different site, which WPML cannot process as an internal link. On the sandbox, find it here hidden link, where these URLs translate automatically as we have hidden link now. I apologize for not catching this distinction earlier, as the "tokyo" in the URL signals a separate site. Let me know if you have any questions related to the above! |
October 29, 2024 at 3:29 pm #16343248 | |
pascalS-9 |
Oh yes you are right since this is a copy of the main website and the person who made the content hardcoded the links with the URL most of them are not working but we also have one button that is from the same URL "tokyo". |
October 30, 2024 at 5:42 am #16344700 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
Can you tell me if you changed the password for this site? I can no longer access to hidden link. |
October 30, 2024 at 9:29 am | |
October 30, 2024 at 2:02 pm #16347614 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
The page "Posts" only has a German translation: hidden link And on German translation of the home page, it seems to be working: |
October 30, 2024 at 3:26 pm #16348087 | |
pascalS-9 |
I checked with the content team, and that one was translated manually. |
October 30, 2024 at 5:14 pm #16348702 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
I see, but the URL for "See All Blog Posts" was translated automatically, it doesn't appear in translation editor. |
November 4, 2024 at 10:51 am #16360305 | |
pascalS-9 |
Ok so in that case tomorrow we are starting with the production website and I will get back to you if the problem is still there. |
November 4, 2024 at 1:52 pm #16361367 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
Ok, let me know if you have any questions. |