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This thread is resolved. Here is a description of the problem and solution.

Some themes, like The7 theme, allow you to set logos via theme options.
If you want to use a different logo per language, you need to translate the logo ID in String Translation. This tells WPML which logo to display in each language.
If you cannot find the default language logo ID on the String Translation page, you can click the Translate texts in admin screens link to add it to the String Translation table.

For more, please see the page about translating theme options like headers, footers, logos, and more.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 2 voices.

Last updated by infoS-2 3 years, 3 months ago.

Assisted by: Osama Mersal.

Author Posts
July 29, 2021 at 11:47 am #9308349

infoS-2

I m trying to translate the logo of "The7" theme and i need help on the procedure. Actually i followed this guide https://wpml.org/forums/topic/help-with-translating-a-logo-in-english-version-of-website/, searched for header-style-transparent-mobile-logo, made all elements translatable, but i m not sure what kind of values should i use when translating this numerical values connected with our logo? I tried setting the same number and a different one, but still can't see the english logo showing up.

July 29, 2021 at 12:38 pm #9308875

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I’ll be glad to help you today.

Could you please check if the header is translated correctly? Also, kindly tell me how to check the issue on the front end.

If the header is translated correctly, I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed

Your next answer will be private, which means only you and I have access to it.

❌ Please backup your database and website ❌

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if needed. This is also a reason the backup is critical.

✙ I would also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Thanks for your cooperation

Regards,
Osama

July 29, 2021 at 5:36 pm #9311005

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

I was able to translate the mobile logo by translating the image ID in WPML-> String Translation. (Kindly check the attached screenshot)

Could you please check the logo on mobile and let me know if it works correctly?

Thanks,
Osama

1.jpg