Background of the issue:
We use WPML on website liberschool.org. I have a question about a possible donator choosing manual bank transfer in combination with recurring payments.
Symptoms:
This combination does not work and results in an error message.
Questions:
Is there an option that once a donator chooses 'recurring' the choosing of the option of manual bank transfer is not possible anymore?
How do I prevent the option of manual bank transfer when recurring payments are selected?
While you wait for my colleague to take over the ticket, let me try to help you with the issue quickly.
1) In order to expedite handling your support requests, can you please share WPML support debug information from your site.
- To give debug information, login to your site and go to WPML → Support. From there click on the “debug information” link at the bottom of the page. - Once on the “debug information” page, select the entire content of the text box and copy it. - Now go back to our support forum, find debug information box and paste it.
More information on the link: https://wpml.org/faq/provide-debug-information-faster-support/
2) I am not sure what is the issue you are facing and how it relates to WPML. Ca you explain in more detail? Is this related to some 3rd party donation plugin? Does the issue happen only in 2nd language and work fine in the default language or?
