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This topic contains 4 replies, has 2 voices.

Last updated by danM-2 1 year, 9 months ago.

Assisted by: Andreas W..

Author Posts
August 3, 2023 at 11:51 am #14149231

danM-2

Tell us what you are trying to do?

Mark String translation jobs as complete.

I created a translation basket of many String translations. I assigned the translation jobs to myself. I used the advanced translation editor and automatically translated all strings. I marked the jobs as complete from the advanced translation editor. The jobs all show as "in progress" rather than complete.

Is there any documentation that you are following?

No

Is there a similar example that we can see?

What is the link to your site?

hidden link

August 4, 2023 at 5:26 am #14152663

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Does this issue remain for any String Translation job that you create on the site?

If so, I would like to offer to take a closer look and request temporary access (wp-admin and FTP) to the website to investigate the issue further.

You can find the required fields below the comment section when you log in to leave the next reply. The information you provide is private, which means only you and I can see and access it.

IMPORTANT
Please be sure to make a backup copy of the website and database before allowing us access.
If you can't see the wp-admin / FTP fields, your post and website credentials are set as PUBLIC. DO NOT publish the data unless you see the required wp-admin / FTP fields.

I may have to install a plugin called "All In One WP Migration" to make a copy of the website where I can investigate the issue further.

However, I would also be very grateful if you could provide a staging site or copy of the website from your server yourself for this purpose.

If you have any questions about creating such a staging site, you can consult your hosting provider. Please note that WPML must also be registered on this staging at https://wpml.org/de/account/websites/.

If you are unable to provide such a copy of the site for testing, please let me know on this ticket.

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Please note that we are obliged to request this information individually on each ticket. We may not access any access information not specifically submitted on this ticket in the private response form.

Best regards
Andreas

August 4, 2023 at 8:14 am #14153453

danM-2

Hi I can give you WP admin access (there is already a user for WPML) but there is no FTP access to the server. Deployment is by GIT client only, so any plugin installations must go via our development -> repository, staging, production SDLC.

I cannot see the private reply form to give you the access details? Only a PNG image?

August 4, 2023 at 1:53 pm #14155331

danM-2

Hi let me know how to submit the private information.

August 4, 2023 at 5:04 pm #14156237

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

In fact, it could be ideal if you could set up a staging site on which I can run the test, as this could be an issue between WPML and another plugin or theme.

This means I would need to test in different setups in order to analyze the issue.

Also, please answer:

Does this happen with all strings on String Translations or only for some strings or dies the issue only occurs if you run the string translations trough Translation Management?

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Best regards
Andreas

August 4, 2023 at 5:18 pm #14156305

danM-2

The jobs are now showing as completed - I don't know why.