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This topic contains 1 reply, has 0 voices.

Last updated by Osama Mersal 1 year, 1 month ago.

Assisted by: Osama Mersal.

Author Posts
March 10, 2025 at 3:42 pm #16797423

janekP

Background of the issue:
I am trying to ensure that translated pages have the same style menu as the English page. Previously, someone helped me change the English style menu but didn't explain how it was done. Additionally, there is an issue with the English menu redirecting to a random blog post when I click on the site logo.

Symptoms:
Translated pages have different style menus. The English menu redirects to a random blog post instead of the home page when clicking the site logo.

Questions:
How can I ensure that translated pages have the same style menu as the English page?
How can I fix the issue with the English menu redirecting to a random blog post?

March 11, 2025 at 4:17 am #16799251

Osama Mersal

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please back up your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

2) Could you please share your Debug information with me?
You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support)
The debug info will give me a lot of information about how your site is configured.

Best regards,
Osama

The topic ‘[Closed] Menu/Header Style is changed(BeTheme builder)’ is closed to new replies.