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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Andreas W. 1 year, 8 months ago.

Assisted by: Andreas W..

Author Posts
September 15, 2023 at 8:02 am #14401103

janB-28

Hello,
I have problem with WPML Menu language switcher options after moving website to new hosting provider. There is no posibility to Save changes on Edit Menu Language Switcher. As you can see on image.

Menu_switcher_options_bug.jpg
September 17, 2023 at 2:59 am #14407301

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Please try to delete the menu language switcher and create a new one.

If this still does not solve the issue, could you please create a copy/stage of the site and try running the site with minimal setup to see if the problem persists?

1) Disable any additional plugins unrelated to WPML and its add-ons.

2) If the problem goes away, start reactivating the plugins one by one or activate them in small groups. Do this to check where the problem is reoccurring to see which plugin is causing the problem.

3) If this didn't resolve the cause of the issue, please switch to a default theme like Twenty Twenty-One to see if the issue might be related to the theme.

Once we have been able to identify the cause, we can then attempt to replicate the problem and then escalate it internally. In this case, I provide a test site with WPML.

In case the issue persists while testing with a default theme and only WPML plugins, then I need access to your copy/staging site for further investigation.

If you are unable to set up a copy of your website or run those tests, please let me know.

Best regards
Andreas

The topic ‘[Closed] Menu language switcher – settings broken’ is closed to new replies.