This thread is resolved. Here is a description of the problem and solution.
Problem:
The client's site is based on "FR" (French), and menus for language variants like "FR-BE" (French Belgium) or "FR-LU" (French Luxembourg) were not displaying in the Elementor header, while menus for other languages such as "EN-GB" (English Great Britain) were functioning correctly.
Solution:
We found that for the menus to display correctly, the pages must be translated or duplicated in the respective languages. Here are the steps we took to resolve the issue:
1. Translated/Duplicated the necessary pages into French (BE) and French (LU).
2. Navigated to WPML >> WP Menu Sync page and synchronized the Header menu.
After these steps, the menus started to appear correctly. We asked the client to confirm if the issue was resolved.
Please note that this solution might not apply to your situation if it's outdated or not relevant to your case. If you're experiencing a similar issue and the provided solution does not help, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
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This topic contains 3 replies, has 2 voices.
Last updated by 1 year, 3 months ago.
Assisted by: Noman.
