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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Andreas W. 1 year, 7 months ago.

Assisted by: Andreas W..

Author Posts
November 25, 2023 at 2:38 pm #14922623

alexanderS-146

Hello,

I can`t select all menues in the "New Menu Language Switcher".
I have 15 Menus, but only 5 are available for selection?

What is wrong?
Thanks, Alex

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November 25, 2023 at 5:19 pm #14922921

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

I can not confirm such an issue on my test site.

See screenshot.

Could you please create a copy/stage of the site and try running the site with minimal setup to see if the problem persists?

1) Disable any additional plugins unrelated to WPML and its add-ons.

2) If the problem goes away, start reactivating the plugins one by one or activate them in small groups. Do this to check where the problem is reoccurring to see which plugin is causing the problem.

3) If this didn't resolve the cause of the issue, please switch to a default theme like Twenty Twenty-One to see if the issue might be related to the theme.

Once we have been able to identify the cause, we can then attempt to replicate the problem and then escalate it internally. In this case, I provide a test site with WPML.

In case the issue persists while testing with a default theme and only WPML plugins, then I need access to your copy/staging site for further investigation.

If you are unable to set up a copy of your website, please let me know.

Best regards
Andreas

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The topic ‘[Closed] menus are not showing in New Menu Language Switcher’ is closed to new replies.