This thread is resolved. Here is a description of the problem and solution.
Problem:
Messages from the Chinese and Dutch versions of the translated contact form are landing in the spam folder.
Solution:
If you're experiencing issues with messages from certain language versions of your contact form landing in the spam folder, we recommend checking with your email service provider to ensure proper email authentication is in place. Specifically, verify the DNS, SPF, and DKIM records. Proper configuration of these settings should prevent emails from being incorrectly flagged as spam.
For more information on these settings, you can refer to the following articles:
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Our next available supporter will start replying to tickets in about 8.31 hours from now. Thank you for your understanding.
This topic contains 2 replies, has 2 voices.
Last updated by 3 months, 2 weeks ago.
Assisted by: Waqas Bin Hasan.
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 Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
