Meta title changes randomly

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Tagged: Bug

This topic contains 15 replies, has 2 voices.

Last updated by Long Nguyen 8 months ago.

Assisted by: Long Nguyen.

Author	Posts
March 21, 2024 at 8:17 am #15434732
daanV-5	https://wpml.org/forums/topic/meta-title-changes-randomly-to-translated-version/page/2/#post-15376452
March 21, 2024 at 9:26 am #15435239
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Here is the forum ticket. To troubleshoot this issue without affecting your site, I created a test server for you in Cloudways (https://wpml.org/hosting-partner/cloudways/). If it is OK with you, we can migrate your content to further debugging without any risk. To migrate, please follow these simple steps: - Install this plugin on your site: Cloudways WordPress Migrator (https://wordpress.org/plugins/bv-cloudways-automated-migration/). - After you activate it, you will be redirected to the migration form. - Fill it with the information in the private reply below. - Agree with the terms of service and click on "Migrate". More information: hidden link You will get an email when the migration starts and one when the migration ends. Let me know when the migration is ready, and I will check the issue on the test site immediately. The copy of your site will be online, but search engines won't index it (the copy), so you don't have to worry about duplicate content. The information you share with us will be confidential. Once the problem is resolved, the details you shared with us will be deleted from our records.  https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ Looking forward to your reply. Thanks
March 21, 2024 at 9:59 am #15435348
daanV-5	Hi Long, Thanks for your quick action. A few questions: - Should I choose Cloudways Flexible or Cloudways Autonomous? - In the Source site information I expect I have to enable the following settings: Any root directories you want to migrate? -> Yes Migrate additional database tables? -> Yes Is this site password protected? -> No
March 22, 2024 at 2:44 am #15438619
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Please select the first platform: Flexible and select options that you want to migrate: root directories, additional tables. Looking forward to your reply. Thanks
March 25, 2024 at 10:42 am #15445847
daanV-5	Hi Long, The information you shared are not working, I get the error you can see in the attachment.
March 26, 2024 at 8:58 am #15450115
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, There is an issue with our Cloudways site. I've escalated this issue to our support team to fix the issue. I will update you here once it's done. Thanks.
March 27, 2024 at 1:26 am #15453348
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Can you please try migrating the site again? It should work fine now. Thanks.
March 27, 2024 at 7:22 am #15453651
daanV-5	Hi Long, I've tried the migration but still get some error.
March 27, 2024 at 7:50 am #15453762
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Please share your site credentials (wp-admin and FTP), I will try to migrate your site to the Cloudways site on my end. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ Looking forward to your reply. Thanks
March 27, 2024 at 11:07 am #15454998
daanV-5	Hi Long, I added your IP address last week so you could have access. Can you give me your IP address again so that I can add it to the exclude list?
March 28, 2024 at 2:37 am #15458587
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, The IP address is dynamic and it changes every day, so I think it isn't a better way to access the admin area. Can you please try to turn the protection module off for a while? Or copy your site to a staging site and turn it off there? Or share with me a full backup of your site and database (without the /wp-content/uploads folder), I will restore it on the Cloudways site and my local site to observe the issue. You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/ Looking forward to your reply. Thanks
March 28, 2024 at 1:30 pm #15460867
daanV-5	Hi Long, I've turned off the protection module for a while. You can login now.
March 29, 2024 at 10:35 am #15463816
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, I can access your site admin area. I'm trying to migrate your site to the Cloudways site and I will update you here when it's done. Thanks.
March 29, 2024 at 3:54 pm #15464976
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	I've migrated your site to a new Cloudways site hidden link You can use your site admin account to login to the CW site and observe the issue. Note: I deactivate the plugin Litespeed Cache and Varnish cache module in the hosting setting. Looking forward to your reply. Thanks
April 2, 2024 at 6:33 am #15471120
daanV-5	Hi Long, Thanks for the migration. When I now look at the website, all meta titles seem to be correct. Is there a way to disable all email traffic on this site? I can then place a number of orders to check whether the problem arises again?

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