This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is developing a site using WPML for multilingual management and is facing an issue where the header is not displaying on the product page in a secondary language. This issue occurs when the String Translation plugin is active.
Solution:
The issue was identified in the Woodmart theme's header settings. The 'single_product_header' string in the WPML > String Translation was incorrectly translated from 'none' to 'без' in Bulgarian. This caused the system to attempt to load a non-existent template, resulting in the header not displaying. To resolve this, the client should set the translation of this string back to 'none'.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 5 replies, has 0 voices.
Last updated by 2 weeks, 2 days ago.
Assisted by: Mihai Apetrei.
