This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing an issue where after updating the theme customizer, the content that should remain in English is instead showing in other languages. This problem is linked to the Query Monitor plugin blocking Ajax actions from WPML during the save process.
Solution:
We recommend disabling the Query Monitor plugin, especially when updating content or translations, as it is primarily a debugging tool and can impact performance on live sites. Disabling it should resolve the issue with saving content in the correct language. For more details on this conflict, you can visit the discussion on WordPress.org.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML Support Forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 2 months, 3 weeks ago.
Assisted by: Dražen.