Moneris Checkout Plugin cannot be translated

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 9 replies, has 2 voices.

Last updated by Kor 1 year, 10 months ago.

Assisted by: Kor.

Author	Posts
June 20, 2023 at 6:17 pm #13862535
davidT-77	In my website page: hidden link, there's a string named as "Moneris Checkout", it has not been translated to French. Even though all other content has been translated. Can you please help?
June 20, 2023 at 7:29 pm #13862775
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. Sorry, we would need a site snapshot to continue with the troubleshooting. Or can we have your permission to create a snapshot on our own? We usually recommend the free Plugin “Duplicator” for this purpose. If you already know how Duplicator works ( https://wordpress.org/plugins/duplicator/),please skip the following steps and just send me the archive file you downloaded. ★ Duplicator Instructions hidden link https://wpml.org/faq/provide-supporters-copy-site/ If the file is too large (more than 400M), please use the Duplicator file filters to remove the cache, the wp-uploads directory, the media, and the archive files. Send me the link to the archive file (you probably want to use Google Drive, Dropbox, or similar services, as the snapshot file will be quite big). Your next reply will be private, which means that only you and I will be able to see it and have access to it. You can paste the link to the file there. Once the problem is resolved I will delete the local site.
June 23, 2023 at 6:50 pm #13887231
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've just copied a duplicator copy from your Website and I will investigate this further and will come back to you as quickly as possible.
June 26, 2023 at 8:42 pm #13898125
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. Just letting you know that I would need more time to investigate this and I will come back to you as quickly as possible.
June 28, 2023 at 3:26 pm #13911825
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I'm able to replicate this on our dev site and I'll forward this to our 2nd Tier Support for further investigation. I'll come back to you once I've feedback.
June 29, 2023 at 7:12 am #13915321
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. We have a solution, please insert the custom XML configuration below into WPML > Settings > Custom XML Configuration. Then, perform another scan to the Moneris plugin and the string will be available to be translated. <wpml-config> <admin-texts> <key name="_moneris_checkout_method_title"/> </admin-texts> </wpml-config>
July 6, 2023 at 2:19 pm #13960947
davidT-77	Hi, It doesn't work, please advise. 1. Inserted the custom XML configuration below into WPML > Settings > Custom XML Configuration 2. Perform Scan - Successful. 3. But the moneris string doesn't translate. 4. Please check the attached screenshots as well and advise.
July 6, 2023 at 3:04 pm #13961403
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. It's working fine when I tested it here hidden link . Change language to see the result. You can translate it here hidden link and here is the XML configuration that I've inserted. hidden link Could you please check?
July 17, 2023 at 1:24 pm #14049999
davidT-77	Hi, thanks for your guidance! I'm able to translate "Moneris Checkout Title", but not able to translate "Method description" in Moneris Checkout settings. Also can't find the String translation for Method description. Please advise!
July 17, 2023 at 2:32 pm #14050533
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've updated the custom XML configuration to the below and it should work now. <wpml-config> <admin-texts> <key name="_moneris_checkout_method_title" /> <key name="_moneris_checkout_mehod_description" /> </admin-texts> </wpml-config> Check out the attached screenshot. hidden link

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