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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was using the Muffin Builder with Betheme and encountered an issue where only the title of the page was being translated, and the builder blocks were not being copied to other languages.

Solution:
We recommended checking the compatibility settings for Muffin Builder as outlined in our documentation. Specifically, we advised the client to:
1. Visit the Betheme options page (https://turkkad.org/wp-admin/admin.php?page=be-options#advanced&advanced) and adjust the settings to "Serialized | Readable format, required by some plugins" as per the WPML documentation.
2. If content was created with Muffin Builder before setting up WPML, update the pages or posts to make their content available for translation.
3. Make a small edit to the homepage or any other page in the default language, then save the page.
4. After making a small change, go to the translation page and the content should be available for translation.

We also ensured that the client updated all plugins and the Betheme theme to the latest versions. Additionally, we requested the client's approval to duplicate the site using the "Duplicator" plugin for further debugging in a local testing environment.

After following these steps, the issue was resolved, and the content became available for translation.

If this solution doesn't look relevant to your issue, please don't hesitate to open a new support ticket with us.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 14 replies, has 2 voices.

Last updated by Mihai Apetrei 1 year, 8 months ago.

Assisted by: Mihai Apetrei.

Author Posts
December 9, 2023 at 9:39 am #15028743

kerimE

You are hero! Thank you very much