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Supporter timezone: Africa/Cairo (GMT+03:00)

This topic contains 3 replies, has 2 voices.

Last updated by Osama Mersal 1 year ago.

Assisted by: Osama Mersal.

Author Posts
July 3, 2024 at 9:44 am #15882868

ahmadb-9

Background of the issue:
I'm trying to set this currency QAR for anybody outside Jordan. It's working fine, but when I reach the last step (checkout page), the default currency appears again. I'm following your documentation.

Symptoms:
Multicurrencies are not showing on the checkout page. When I try to check the payment gateway in the WPML multicurrency settings, I'm getting 'not yet supported' on every payment method.

Questions:
Why is the default currency appearing on the checkout page instead of QAR?
Why are all payment methods showing 'not yet supported' in the WPML multicurrency settings?

July 3, 2024 at 11:07 am #15883503

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

I moved this chat into a ticket due to inactivity. Please let me know if you need further assistance regarding the currency issue.

Best regards,
Osama

July 8, 2024 at 8:11 am #15910809

ahmadb-9

Hello ,
everything is working fine in the multicurrency but still on the checkout page i have jod as default currency

on cart page everything looks good when i move to the checkout page the currency changes to jod

check from you side please

fitlifedna.com

July 8, 2024 at 8:43 am #15911169

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

The topic ‘[Closed] Multicurrenies are not showing in the checkout page’ is closed to new replies.