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Last updated by jean-claudeB 8 months, 2 weeks ago.

Author Posts
August 21, 2025 at 7:03 pm #17338803

jean-claudeB

Background of the issue:
I was trying to complete the installation of WPML. At the end of the installation, a database problem occurred. I didn't trigger anything or play with any settings yet. The issue can be seen at this URL: hidden link

Symptoms:
I expected the installation to be clear, but instead, I got an error message: 'We have detected a problem with some tables in the database. Please contact WPML support to get this fixed.' The specific error is: 'Table 'greenbeamcraftcom.wpop_icl_strings' doesn't exist'.

Questions:
How can I fix the database table issue with WPML?
What steps should I take to resolve the missing table error?

August 21, 2025 at 8:26 pm #17338902

Lauren

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly. If you have access to the database, please check and confirm if the icl_strings table exists or not. It is possible something got corrupted during the installation process. If so, you can try to deactivate/delete all WPML plugins, download a fresh install and start from scratch. Another option is to run this function in your theme's function.php file and then reload the website from the frontend and check to see if the missing table was created. Once you have done that, remove the script from functions.php.

function wpmlsupp_1891_fix_missing_icl_tables() {
    if( function_exists( 'icl_sitepress_activate' ) )
        icl_sitepress_activate();
}
add_action( 'wp_footer', 'wpmlsupp_1891_fix_missing_icl_tables' );

Please let us know if this resolves the issue and if not, we will be happy to further troubleshoot.

August 22, 2025 at 4:55 am #17339356

jean-claudeB

Thank you Lauren
As I am allergic to coding I’ve started installation from scratch.
Kindly
JC

August 22, 2025 at 8:02 pm #17341388

jean-claudeB

I'm sorry, I come back to the point.
I was a little bit enthusiastic, but I have the same problem after my third, so my second upload from scratch. Please help. I'm back with the same problem.

August 22, 2025 at 8:19 pm #17341393

jean-claudeB

Okay, sometimes you panic for nothing. This is it. I didn't discard the previous message, so I had it always on the top and I thought it was due to the latest installations. Forgive me.