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Supporter timezone: Europe/Madrid (GMT+01:00)
Tagged: Exception
This topic contains 65 replies, has 2 voices.
Last updated by Carlos Rojas 1 day, 2 hours ago.
Assisted by: Carlos Rojas.
Author | Posts |
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November 22, 2024 at 11:10 am #16433441 | |
tamer |
Video is good no problem |
November 22, 2024 at 11:15 am #16433453 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
We are working on solving the billing issue. I will confirm you once it is solved. |
November 22, 2024 at 1:08 pm #16434023 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hi, The billing issue is solved, now you can activate Pay-as-you-go |
November 25, 2024 at 9:38 am #16438630 | |
tamer |
I still have problem |
November 25, 2024 at 10:02 am #16438779 | |
tamer |
I Need add new product tours new and need arabic support asking him before start for some thing . Waiting reply |
November 25, 2024 at 10:18 am #16438933 | |
tamer |
سوف ابدا بإضافة منتجات رحلات جديده وأريد ترجمتها بباقي اللغات. اريد ان يكن الدعم معي اونلاين كما في المره السابقه. كانت مع الههندس اسامه. نعمل تست عشان لا اقع في أخطاء الماضي ونحل المشكلة من البدايه |
November 25, 2024 at 10:24 am #16439070 | |
tamer |
I will start adding new travel products and I want to translate them into other languages. I want the support to be with me online like the last time. It was with Engineer Osama. We will do a test so that I do not make the mistakes of the past and solve the problem from the beginning. Waiting for your response |
November 25, 2024 at 10:36 am #16439185 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Good morning. As I mentioned last week, my colleague Osama is on vacation. If you want to have an Arabic speaker supporter you must open a new ticket in the Arabic forum. Regarding your last messages, we don't provide support for creating content in WordPress, the scope of our support is the translation of the content, especially if you find any errors. I recommend (again) that you read our documentation to understand how WPML works and if you have any specific issue or question then we will be here to help. You can start reading our documentation on this link: https://wpml.org/ar/%d8%a7%d9%84%d9%88%d8%ab%d8%a7%d8%a6%d9%82/%d8%af%d9%84%d9%8a%d9%84-%d8%a8%d8%af%d8%a1-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%ae%d8%af%d8%a7%d9%85/ |
November 25, 2024 at 10:40 am #16439196 | |
tamer |
Ok I will make test .if there problem in translation will send here to solve it |
November 25, 2024 at 10:48 am #16439219 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Great! I will be waiting for your message. |
November 27, 2024 at 5:09 am #16447366 | |
tamer |
I have added new 455 product tags by English while adding 5 new products. The results were good at 75% and there were errors in your software, which are: The tags appeared translated in different languages in English Second: In each language there are more than 15% of the tags that are not related to the product, although they are originally related to the product page Third: It did not translate all the product tags 100% Please rcheck the problem and solve it |
November 27, 2024 at 9:08 am #16448156 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hello, Your message is confusing. I need you to: 1.- Describe step-by-step how you created the tags, assigned them to the products, and translated them. Provide some links with examples. 2.- What method did you use to translate the tags? Note: You can attach screenshots where the issue can be seen, you can share URLs and you can create a video and share the link here. That will help us to understand what you mean by your previous ticket. |
November 28, 2024 at 8:20 am #16453377 | |
tamer |
I will wait for Engineer Osama to contact me so I can explain the problem in Arabic |
November 28, 2024 at 9:31 am #16453791 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hi, I'm happy to hear that the products are starting to get indexed by Google. As I mentioned earlier, Osama is on vacation and is not working on this ticket. Could you tell me what doubt or problem you need help with? |