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[Closed] My site is down after installing woo commerce and WPML

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This topic contains 1 reply, has 2 voices.

Last updated by Christopher Amirian 1 year, 11 months ago.

Assisted by: Christopher Amirian.

Author Posts
July 16, 2023 at 4:39 am #14043637

shuk-yinL

I have using WPML and I just installed woocommerce plugin few days ago.
After the installation, the site keeps offline for more than 30 minutes and every hours.
I asked my host and they said there is a problem of the plugin woocommerce and WPML.
How can I solve the problem if I want to use both plugin?
Thank you
July 16, 2023 at 7:28 am #14043787

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

We will need more data from the hosting service provider and a report to be able to know what is the issue.

If we do not know what is the issue that site is down from their report we are blink and shooting int he dark.

From the debug information that you shared I can suggest the points below:

Increase PHP Memory Limit

The minimum requirement is 128M but I suggest that you increase it to 512M: https://wpml.org/home/minimum-requirements/

You can add this by adding the code below to "wp-config.php" file of your WordPress installation root folder:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '512M');
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Please add the code above the line below:

/* That's all, stop editing! Happy blogging. */

Install Woocommerce Multilingual plugin

WPML is not compatible with Woocomemrce unless you install the Woocommerce Multilingual plugin.

For more information:

https://wpml.org/documentation/related-projects/woocommerce-multilingual/

Thanks.

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