My translations are very often stuck "in progress" or "waiting for translators"

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 0 voices.

Assisted by: Andreas W..

Author	Posts
February 6, 2025 at 2:36 pm #16676087
alexisR-11	Background of the issue: I am trying to translate a page/post/event/product using WPML. I reach 100% in the Advanced Translation Editor (ATE) and click complete. Symptoms: The translation remains 'in progress' or 'waiting for translators' instead of being marked as complete. I have to use troubleshooting and click all the cleanup options for the job to be completed. Questions: Why are my translations stuck 'in progress' or 'waiting for translators'? How can I ensure that translations are marked as complete after reaching 100% in ATE?
February 6, 2025 at 8:09 pm #16677170
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, It seems this was an issue with the Site or Object Cache. Clearing both caches and deleting the minified CSS and JS files solved the issue. Best regards Andreas